Shipping Policy

What are the shipping times for your products?

We take 1-2 days to process your order and then 4-10 days to deliver it to you.

Do you ship worldwide?

Yes, absolutely. We ship worldwide.

Where do we ship your product from?

Our offices are located in Paris , France . Our international warehouse is located in Belgium.

Do you provide product tracking/tracing information?

Yes, wait 1 day after your order and ask us via email at contact@francetec.fr

Some items are missing from my order, what's happening?

Our products are shipped separately depending on your order. For example, if your order contains items from two different warehouses, there will be two deliveries. The rest of the order will most likely arrive shortly.

I received a damaged item. What can I do?

We are sorry to hear this. Simply send us a picture of the damaged item in question to the email address: contact@francetec.fr 

and we will send you a similar replacement item as soon as possible.

Where are you located?

We are located in Paris In France.

Do you have a refund policy?

Yes